Privacy policy

PRIVACY POLICY

LAST UPDATED: APRIL 2026

1. Overview

Welcome to HealthyVape.com (referred to as "the Site", "we", "us", or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase of Pure Mate™ products.

2. Information We Collect

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. This includes:

  • Order Information: Name, billing address, shipping address, payment information (processed securely through third-party encrypted gateways), email address, and phone number.
  • Device Information: Version of web browser, IP address, time zone, and how you interact with the Site (via cookies and tracking technologies).

3. How We Use Your Information

We use the collected data to fulfill the "HealthyVape Standard" of service:

  • To process and ship your Pure Mate™ botanical diffusers.
  • To communicate with you regarding order updates or wellness newsletters (if opted-in).
  • To screen for potential risk or fraud.
  • To improve and optimize our Site based on customer behavior.

4. Sharing Your Information

We share your Personal Information with service providers to help us provide our services, such as:

  • Shopyy: To power our online store.
  • Logistics Partners: To ensure your botanical products reach your doorstep safely.
  • Compliance: We may share information to comply with applicable laws and regulations or to respond to a lawful request for information we receive.

5. Your Rights (GDPR & CCPA)

If you are a resident of certain regions (including the EU and California), you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. To exercise these rights, please contact us via the information below.

6. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Contact Our Privacy Officer

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at:

Email: info@purediffuser.com

Correspondence: Regarding HealthyVape™ / Pure Mate Compliance