Shipping policy

SHIPPING POLICY

RELIABLE DELIVERY FOR YOUR WELLNESS RITUAL

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Fast & Discretionary Shipping

Every HealthyVape™ order is packed in neutral, eco-friendly packaging.

1. Order Processing Time

All Pure Mate™ series orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or public holidays.

Once your order is processed, you will receive a notification with your tracking number.

2. Shipping Estimates & Costs

We offer competitive shipping rates worldwide. Exact costs will be calculated at checkout based on your location and order weight.

REGION DELIVERY ESTIMATE STANDARD SHIPPING
United States 5 - 8 Business Days Calculated at Checkout
United Kingdom & EU 7 - 12 Business Days Calculated at Checkout
International 10 - 15 Business Days Calculated at Checkout

3. Shipment Confirmation & Tracking

You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24-48 hours.

4. Customs, Duties, and Taxes

HealthyVape.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Shipping Restrictions

Please ensure your local regulations permit the import of 0% Nicotine botanical diffusers. We comply with all international shipping regulations, but the customer is responsible for ensuring the product is legal in their jurisdiction.

Need Help with Your Order?

If your package is delayed or showing as delivered but not received, please contact our logistics support team at:

info@purediffuser.com